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Auto Service Advisor
2 months ago
Motor Works Auto is a reputable automobile company that provides quality, friendly, and local automotive services. Founded in 2004, we have grown to multiple locations throughout Minnesota, where our customers can find reliable and efficient vehicle repairs and services.
We are committed to providing our customers with the highest level of service, and we are always looking for great people to join our team. Our company values a family-friendly and supportive work environment, where skilled professionals and a supportive management team work together to achieve excellence.
Job DescriptionAs an Auto Service Advisor, you will meet with customers to determine their needs for vehicle repair or services. You will monitor the progress of each car throughout the day and update customers frequently. Your customer service skills will shine through in all your interactions with others as you build customer relations and great rapport.
Some of your key responsibilities will include:
- Overseeing technicians working on customer vehicles
- Tracking time management, efficiency, parts ordering, and job completion times
- Increasing profitability through sales and retail promotion
- Participating in quality control and documenting standard operating procedures
We offer a competitive pay of $50,000 - $80,000 per year, as well as amazing benefits, including 100% company-paid medical, dental, and vision insurance, a 401(k) with match, paid vacation, and one of the most competitive pay plans in the area.
RequirementsTo be successful in this role, you will need:
- 1+ year of experience in automotive service advising
- Service advisor, customer satisfaction, and quality control skills
- Ability to work a flexible schedule
If you have the ability to concentrate and accomplish tasks despite interruptions, are organized, detail-oriented, and reliable, and can work well with others, we encourage you to apply for this customer service and sales position.