Customer Service Team Lead
6 days ago
We are seeking a highly motivated Customer Service Team Lead to join our team at Java House. As a key member of our team, you will play a vital role in ensuring that our customers receive exceptional service and have an unforgettable experience.
About UsJava House is known for its high-quality coffee and excellent customer service. We are committed to providing a welcoming atmosphere and exceptional experiences for our customers.
Responsibilities- Crafting coffee and tea beverages to the highest standards
- Leading a small team of baristas to ensure seamless service delivery
- Handling escalated customer interactions with professionalism and poise
- Educating customers about our products and services
- Operating cash registers and managing card payment systems
- Maintaining regular attendance and being available to work flexible hours
- Meeting store operating policies and standards
- Engaging with customers and understanding their needs
- Ability to multitask and perform various tasks during each shift
The estimated annual salary for this position is $27,600 - $34,880, based on a 20-hour workweek. Benefits include accrued PTO, opportunities for advancement, and discounts on Java House products.
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Customer Service Team Lead
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Restaurant Team Member
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