Patient Access Director

4 weeks ago


Chicago, Illinois, United States R1 Full time

As a Patient Access Director, you will oversee the management of business office functions, ensuring accuracy, efficiency, and customer satisfaction. This role plays a critical part in managing day-to-day operations within emergency and outpatient department registration.

You will lead team schedules, office coverage, time off requests, reporting, and daily rounding's, while identifying workflow issues and providing solutions. To thrive in this role, you will have leadership experience in a fast-paced healthcare or other customer-focused environment.

You should have proven success mentoring and coaching a team while holding each member accountable to client deliverables. You should be self-motivated, possess sharp attention to detail, and proficiency working within various software systems.

Key Responsibilities:

  • Establish and implement departmental initiatives
  • Develop and coach team members in skills and processes to promote quality
  • Measure and monitor KPI metrics related to AR performance with an emphasis on aging categories
  • Prepare, analyze, and provide daily, weekly, and monthly metrics reports on key AR metrics as assigned
  • Fulfill production gaps when needed

Required Qualifications:

  • Leadership skills
  • Experience in hospital billing
  • Revenue Cycle Management

R1 RCM Inc. is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices, including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.

The Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.

If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at for assistance.

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