Patient Access Coordinator

3 days ago


Chicago, Illinois, United States Northwestern Medicine Full time
Job Summary

The Patient Access Specialist plays a vital role in ensuring seamless patient access to Northwestern Medicine's services. As a key member of our team, you will be responsible for coordinating patient scheduling, managing patient flow, and providing exceptional customer service.

Key Responsibilities
  • Coordinate patient scheduling and registration processes
  • Manage patient flow to ensure efficient use of resources
  • Provide excellent customer service to patients and families
  • Collaborate with healthcare teams to ensure accurate and timely patient information
  • Stay up-to-date with regulatory requirements and industry best practices
Requirements
  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • 1-2 years of experience in patient access, scheduling, or customer service
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Basic computer skills and proficiency in electronic medical records


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