Regional Operations Manager
1 week ago
Xpress Wellness Urgent Care is in search of a skilled and driven professional to take on the role of Area Manager for our clinics. This position entails overseeing all facets of clinical operations within a specified region.
At Xpress Wellness, we pride ourselves on providing a supportive work environment complemented by cutting-edge urgent care facilities. We offer appealing work schedules, competitive compensation, and a comprehensive benefits package that includes medical, dental, life, vision, and disability insurance. Additionally, we provide a 401k retirement plan with a generous company match. Our commitment to improving patient health extends to ensuring the well-being of our staff.
Key Responsibilities:
- Oversee clinic operations to meet quality standards, manage operational expenses, and achieve financial targets.
- Ensure appropriate staffing levels during regular hours and special occasions.
- Maintain the operational readiness of clinic equipment, ensuring safety, functionality, and cleanliness.
- Supervise front office functions, including reception, mail handling, and inventory management.
- Address billing issues, authorize financial refunds, and rectify accounting discrepancies across multiple locations.
- Monitor and manage supply levels to guarantee each clinic is sufficiently stocked.
- Coordinate maintenance, equipment repairs, and vendor services for assigned clinics.
- Develop monthly staffing schedules, review timecards, and assist with payroll processing.
- Perform registration and clinical tasks as necessary during employee absences or high patient volumes.
- Recruit, train, mentor, and develop staff, ensuring they are well-prepared for their roles.
- Enforce clinic policies and procedures through effective performance management and ensure staff credentials are up to date.
- Travel to various locations as required.
- Execute any additional duties as assigned.
Required Skills and Qualifications:
- Strong organizational and planning abilities.
- Excellent communication and interpersonal skills.
- Prior training in HIPAA regulations, bloodborne pathogens, and emergency protocols.
- Proficient in standard computer applications such as Microsoft Office, Internet, and Email.
- Exceptional customer service skills for resolving escalated issues.
- Ability to lift approximately 15-20 lbs.
- Valid driver's license is required.
Education and Experience:
- Bachelor's degree or equivalent experience is preferred.
- A minimum of 1 year in a supervisory or management role is required.
Benefits:
Xpress Wellness offers a rewarding work environment with the following benefits:
- Flexible scheduling to promote work-life balance.
- Competitive salary.
- Potential for bonuses.
- Generous paid time off.
- Comprehensive health, dental, and vision coverage.
- Retirement plan with employer matching.
- Options for short-term and long-term disability.
- Life insurance coverage.
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