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Regional Operations Manager

2 months ago

Andover, Kansas, United States Xpress Wellness Urgent Care Full time
Job Overview

Xpress Wellness Urgent Care is in search of a dedicated and skilled professional to take on the role of Area Manager for our clinics. In this capacity, you will oversee the clinical operations across a specified area, ensuring the highest standards of care and efficiency.

Xpress Wellness provides an exceptional work environment featuring advanced urgent care facilities, flexible work schedules, competitive compensation, and a comprehensive benefits package that includes medical, dental, life, vision, and disability insurance. We also offer a 401k retirement plan with a generous company match, emphasizing our commitment to both our patients and our employees.

Key Responsibilities:

  • Oversee clinic operations to meet quality standards, manage operational expenses, and achieve financial targets.
  • Ensure adequate staffing levels during regular operations and special events.
  • Maintain the safety and cleanliness of all facility equipment.
  • Supervise front office functions, including reception, mail handling, and inventory management.
  • Address billing issues, authorize financial refunds, and rectify accounting discrepancies.
  • Manage supply levels to guarantee clinics are well-stocked.
  • Coordinate maintenance and repair services for assigned facilities.
  • Create monthly staff schedules, review timecards, and assist with payroll processes.
  • Perform registration and clinical duties as necessary during high patient volumes or staff absences.
  • Recruit, train, and mentor staff, ensuring they are prepared for their roles.
  • Enforce clinic policies and ensure compliance with licensing requirements.
  • Travel to various locations as required.
  • Execute additional tasks as assigned.

Essential Skills and Qualifications:

  • Strong organizational and planning abilities.
  • Excellent communication and interpersonal skills.
  • Prior training in HIPAA regulations, bloodborne pathogens, and emergency protocols.
  • Proficient in Microsoft Office and other common software applications.
  • Exceptional customer service skills for resolving complex issues.
  • Physical ability to lift up to 20 lbs.
  • Valid driver's license is required.

Education and Experience:

  • Bachelor's degree or equivalent experience is preferred.
  • A minimum of one year in a supervisory or management role is required.

Benefits:

Xpress Wellness offers a supportive work environment with the following benefits:

  • Flexible scheduling for work-life balance.
  • Competitive salary.
  • Potential for bonuses.
  • Generous paid time off.
  • Comprehensive health, dental, and vision plans.
  • Retirement savings plan with employer contributions.
  • Options for short-term and long-term disability insurance.
  • Life insurance coverage.