Customer Service Associate

2 weeks ago


Bismarck, North Dakota, United States AMCON Distributing Company, Inc. Full time

Customer Service Representative

**Job Summary:**

We are seeking a highly skilled Customer Service Representative to join our team at AMCON Distributing Company, Inc. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring their satisfaction.

**Key Responsibilities:**

* Respond to customer inquiries and resolve issues in a timely and professional manner
* Process customer orders and credits accurately and efficiently
* Maintain accurate records and reports of customer interactions
* Collaborate with sales team to ensure customer needs are met
* Develop and maintain strong relationships with customers

**Requirements:**

* High school education or equivalent
* Two years of customer relations experience
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment
* Proficiency in Excel and computer skills

**What We Offer:**

* Competitive salary and benefits package
* Opportunities for professional growth and development
* Collaborative and dynamic work environment

**Note:** This job description is not an exhaustive list of duties and responsibilities. The employee will be required to follow any other instructions and to perform any other duties requested by their supervisor.



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