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Customer Service Representative

2 months ago

Bismarck, North Dakota, United States TJX Companies Full time
About the Role

We are seeking a highly skilled and customer-focused Customer Service Coordinator to join our team at TJX Companies. As a key member of our retail team, you will be responsible for providing exceptional customer service and ensuring a seamless shopping experience for our customers.

Key Responsibilities
  • Provide personalized customer service to ensure customer satisfaction and loyalty
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Work collaboratively with sales associates and management to achieve sales goals and objectives
  • Maintain a high level of product knowledge and stay up-to-date on new arrivals and promotions
  • Contribute to a positive and inclusive store environment that reflects the TJX Companies' values
Requirements
  • High school diploma or equivalent required
  • 1-2 years of customer service experience in a retail environment
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Availability to work a variety of shifts, including weekends and holidays