Customer Service Representative
2 months ago
This role is responsible for providing exceptional customer service in a fast-paced retail environment. As a Customer Service Representative, you will be the face of Family Fare, interacting with customers, answering their questions, and resolving any issues they may have.
Key Responsibilities- Customer Service: Provide courteous and professional service to customers, answering their questions and resolving any issues they may have.
- Cash Handling: Operate a cash register, handling cash, credit card transactions, and other forms of payment.
- Product Knowledge: Maintain a thorough understanding of store products, including their features, benefits, and prices.
- Store Maintenance: Maintain a clean and organized store environment, including the sales floor, stockroom, and customer service areas.
- Teamwork: Collaborate with other team members to achieve sales goals, resolve customer issues, and maintain a positive store environment.
- Education: High school diploma or equivalent required.
- Experience: One year of retail or customer service experience preferred.
- Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and basic math skills.
This role requires standing and walking for extended periods, as well as lifting and moving up to 30 pounds frequently and up to 50 pounds occasionally. The associate is also required to bend, stoop, twist, and turn frequently.
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1 month ago
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