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Customer Service Specialist

2 months ago


Bismarck, North Dakota, United States SCHEELS Full time
About SCHEELS

SCHEELS is a leading retailer in the sporting goods industry, dedicated to providing an exceptional customer experience. Our team is passionate about delivering top-notch service and product knowledge to our customers.

Job Summary

We are seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will be responsible for providing excellent customer service, promoting products, and achieving sales goals.

Key Responsibilities
  • Provide exceptional customer service, ensuring a positive shopping experience for all customers.
  • Develop product knowledge and promote products to customers, highlighting features and benefits.
  • Meet or exceed sales goals, while maintaining a high level of customer satisfaction.
  • Assist customers with purchases, returns, and exchanges, resolving any issues in a timely and professional manner.
  • Participate in visual merchandising and store displays, maintaining a visually appealing store environment.
  • Collaborate with colleagues to achieve sales goals and support store initiatives.
Requirements
  • High school diploma or equivalent required.
  • 1-3 months of sales experience preferred.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Strong communication and interpersonal skills, with a focus on customer service.
  • Ability to lift up to 50 pounds and stand for long periods.
Benefits

SCHEELS offers a competitive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.