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Customer Service Specialist
2 months ago
SCHEELS is a leading retailer in the sporting goods industry, dedicated to providing an exceptional customer experience. Our team is passionate about delivering top-notch service and product knowledge to our customers.
Job SummaryWe are seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will be responsible for providing excellent customer service, promoting products, and achieving sales goals.
Key Responsibilities- Provide exceptional customer service, ensuring a positive shopping experience for all customers.
- Develop product knowledge and promote products to customers, highlighting features and benefits.
- Meet or exceed sales goals, while maintaining a high level of customer satisfaction.
- Assist customers with purchases, returns, and exchanges, resolving any issues in a timely and professional manner.
- Participate in visual merchandising and store displays, maintaining a visually appealing store environment.
- Collaborate with colleagues to achieve sales goals and support store initiatives.
- High school diploma or equivalent required.
- 1-3 months of sales experience preferred.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
- Strong communication and interpersonal skills, with a focus on customer service.
- Ability to lift up to 50 pounds and stand for long periods.
SCHEELS offers a competitive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.