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Customer Service Representative

2 months ago

Bismarck, North Dakota, United States Family Fare Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.

Key Responsibilities
  • Customer Service: Greet customers in a friendly and professional manner, respond to customer inquiries, and resolve customer complaints in a timely and effective manner.
  • Cash Handling: Operate a cash register, process transactions, and handle customer payments accurately and efficiently.
  • Store Maintenance: Maintain a clean and organized store environment, restock shelves, and perform other tasks as needed to ensure a positive customer experience.
  • Teamwork: Collaborate with other sales floor associates to achieve sales goals, provide support during peak periods, and maintain a positive and productive work environment.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: One year of retail or customer service experience preferred.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and basic math skills.
Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Lifting: May be required to lift and/or move up to 30 pounds frequently, and up to 50 pounds occasionally.
  • Standing: Required to stand and walk for extended periods of time.
  • Bending: May be required to bend, stoop, twist, and turn frequently.