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Patient Service Representative
2 months ago
Sun River Health is seeking a highly skilled Patient Representative/Front Desk Receptionist to join our team in Yonkers. As a key member of our medical care team, you will be responsible for providing exceptional patient-centered care and facilitating access to services in a timely and efficient manner.
Key Responsibilities:- Assist with daily reception activities, ensuring all processes needed for patient services are initiated.
- Communicate effectively with team members and patients regarding all aspects of service.
- Responsible for telephone and mail contact with patients.
- Schedule appointments, collect fees, and explain services and charges for patient services.
- Distribute materials to patients, including patient satisfaction cards and patient rights information.
- Verify insurance and set fees based on the sliding scale fee.
- High School diploma or equivalent required.
- 2-4 years of work-related experience preferred.
- Bilingual in English and Spanish (oral and written) is a plus.
Sun River Health is a network of 43 Federally Qualified Health Centers (FQHCs) providing primary, dental, pediatric, OB-GYN, and behavioral health care to over 245,000 patients annually. We pride ourselves on delivering high-quality, affordable care to those who need it most.
