Bilingual Customer Service Representative
2 weeks ago
The Customer Service Representative position at GEICO Local Office in Westchester involves providing exceptional customer service to agency customers, answering multiple phone lines, and processing insurance payments. The ideal candidate will possess excellent communication and interpersonal skills, be a great self-starter, and have a strong work ethic.
Key Responsibilities:- Take premium payments from customers
- Treat each customer contact as a cross and up-sell opportunity
- Answer incoming phone calls and provide exceptional customer service
- Maintain client relationships with follow-up phone calls
- Respond to all inquiries, cancellation requests, and service requests within a specified timeframe
- Possess a genuine willingness to learn and be intuitive
- Have an upbeat, positive, and enthusiastic attitude
- Be a great self-starter with a sense of urgency
- Excellent Communication/interpersonal skills
- Must have ability to multi-task
- Professional phone etiquette
- Excellent Spelling and Grammar skills
- Great Customer Service Skills
- Problem-Solving Capabilities
- Works well with other employees and is a team player with a positive attitude
The GEICO Local Office in Westchester is looking for a confident and highly motivated individual to join our team. As a Customer Service Representative, you will have uncapped earnings with future long-term career advancement available. Apply today to be a part of our growing Local Office team.
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