Customer Service Representative
1 month ago
Customer Service Representative - Remote
Primary Role:
As a Customer Service Representative, you will be responsible for handling customer inquiries, orders, and technical support via phone, email, or live chat. You will work closely with distributors, dealers, and consumers to provide exceptional customer service and support.
Duties and Responsibilities:
- Respond to customer inquiries in a timely and professional manner.
- Enter custom and stock orders into the order system.
- Assist customers with information on Latham products and brands.
- Ensure timely response to claims, remakes, and order information.
- Exhibit a willingness to reach target goals for performance and production.
- Exhibit professional and courteous demeanor, technical accuracy, and conformance to company policies and practices.
- Recommend corrective services to address customer concerns.
- Obtain and apply knowledge of pricing structures and programs.
- Know the customers and understand their method of doing business to provide meaningful service.
- Work within the team as a resource and to ensure workflow procedures are carried out expeditiously.
Qualifications:
- Minimum of Associate's degree; Bachelor's degree a plus.
- Minimum 1-3 years of Customer Service experience.
- Pool industry experience preferred; previous experience in manufacturing, distribution, and/or design is a plus.
- Excellent computer skills: Microsoft Office Suite, specifically Outlook, Word, and Excel.
- Exceptional customer service delivery skills: telephone, interpersonal communication, problem resolution.
- Excellent multi-tasking, priority-setting, time management, and organizational skills.
- Ability to work overtime as required.
- Flexibility to work at home/remotely as deemed necessary.
-
Customer Service Representative
3 weeks ago
Yonkers, New York, United States iFLY, LLC Full timeAbout the Role:We are seeking a Customer Service Representative to join our team at iFLY, LLC. As a Customer Service Representative, you will be responsible for promoting customer safety, selling iFLY's unique indoor skydiving experience, and providing exceptional customer service.Key Responsibilities: Promote customer safety throughout their time in the...
-
Customer Service Representative
3 weeks ago
Yonkers, New York, United States Domino's Pizza LLC Full timeDomino's Pizza LLC Job DescriptionAs a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing a positive and engaging experience for our customers. Your key responsibilities will include:Greeting customers and ensuring a welcoming atmosphereTaking customer orders accurately and efficiently using our Point of Sale...
-
Customer Service Representative
4 weeks ago
Yonkers, New York, United States Atomic Promotions Full timeJob OverviewAt Atomic Promotions, we're seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you'll be responsible for building and maintaining strong relationships with clients and customers.Key Responsibilities:Develop and maintain a deep understanding of our products and services to provide...
-
Customer Service Representative
3 weeks ago
Yonkers, New York, United States NAPAA Full timeJob Title: Customer Service RepresentativeJob Summary:As a Customer Service Representative at NAPAA, you will be responsible for maintaining and maximizing profitable relationships with clients and growing the book of business through new client sales. You will also be responsible for maintaining solid customer relationships by handling customer inquiries...
-
Customer Service Representative, Mornings
4 weeks ago
Yonkers, New York, United States Circle K Stores, Inc. Full timeCustomer Service RepresentativeAre you a people person with a passion for providing excellent customer service? Do you enjoy working in a fast-paced environment and have a strong desire to grow your career?We are seeking a Customer Service Representative to join our team at Circle K Stores, Inc. As a Customer Service Representative, you will be responsible...
-
Customer Service Representative
1 month ago
Yonkers, New York, United States Recruit Monitor Full timeAbout the JobWe are seeking a highly skilled Customer Service Representative to join our team at Recruit Monitor. As a key member of our Customer Response Center, you will provide exceptional customer service to policyholders and agents, resolving issues and answering questions related to our personal lines products.Key Responsibilities:Respond to inbound...
-
Bilingual Customer Service Representative
1 month ago
Yonkers, New York, United States Geico Insurance Full timeCustomer Service Representative Job DescriptionThe Customer Service Representative position at GEICO Local Office in Westchester involves providing exceptional customer service to agency customers, answering multiple phone lines, and receiving and processing insurance payments. The ideal candidate will possess a genuine willingness to learn, be intuitive and...
-
Customer Service Representative
4 weeks ago
Yonkers, New York, United States Geico Insurance Full timeJob SummaryThe Customer Service Representative position at GEICO Local Office in Westchester involves providing exceptional customer service to agency customers, answering multiple phone lines, and processing insurance payments. This role requires a strong ability to multi-task, excellent communication skills, and a positive attitude.ResponsibilitiesTake...
-
Customer Service Representative
4 weeks ago
Yonkers, New York, United States NAPAA Full timeJob Description:The Customer Service Representative at Christian Frias Allstate Agency is responsible for maintaining and maximizing profitable relationships with clients and growing the book of business through new client sales. The CSR is also responsible for maintaining solid customer relationships by handling customer inquiries and concerns with speed...
-
Sales and Customer Service Representative
3 weeks ago
Yonkers, New York, United States JD Sports Full timeKey Responsibilities:As a Sales and Customer Service Representative at JD Sports, you will be responsible for delivering exceptional customer service and sales experiences. Your duties will include performing sales and customer service tasks, maintaining a clean and organized store environment, and assisting customers in finding the products they need. You...
-
Customer Service Representative
1 month ago
Yonkers, New York, United States Suburban Pest Control Full timeAt Suburban Pest Control, we're dedicated to providing top-notch service with a smile. Our team is passionate about creating peace of mind for our customers by eliminating pests and ensuring every home and business we serve is pest-free and happy. As a Customer Service Specialist, you'll be the face of our company, handling inbound and outbound customer...
-
Customer Service Representative
4 weeks ago
Yonkers, New York, United States Michael's Inc Full timeAs a Team Member at Michaels, you will be responsible for providing excellent customer service and creating a positive shopping experience. Your key responsibilities will include:Key Responsibilities:Help customers find what they are looking for and provide a fast and friendly checkout experience.Acknowledge customers, help locate products, and provide...
-
Customer Service Representative
4 weeks ago
Yonkers, New York, United States Suburban Pest Control Full timeAbout Us: At Suburban Pest Control, we're dedicated to providing top-notch service with a smile, ensuring every home and business we serve is pest-free and happy. Our team is passionate about creating peace of mind for our customers.What You'll Do:Handle inbound and outbound customer calls with professionalism and empathy.Schedule and coordinate pest control...
-
Customer Service Representative
3 weeks ago
Yonkers, New York, United States Wingstop Restaurants Full timeDelivering World Class ServiceAs a Guest Service Team Member at Wingstop, you will be responsible for:Providing authentic, positive, and genuine experiences to our guestsInteracting with guests by greeting them, answering the phone, taking and delivering ordersActing as the face and voice of Wingstop to all guests who walk into the restaurantKey...
-
Sales Associate
3 weeks ago
Yonkers, New York, United States Gap Inc. Full timeJob Summary: As a Sales Associate at Gap, you will be responsible for providing exceptional customer service, driving sales, and maintaining a well-organized work environment.Key Responsibilities:Handle customer interactions and potential issues courteously and professionallySeek out and engage with customers to drive sales and service using suggestive...
-
Customer Service Representative
1 month ago
Yonkers, New York, United States Target Full timeBe a Part of Something BigAt Target, we're more than just a retailer - we're a team of passionate individuals who are dedicated to making a difference in our communities. As a Guest Advocate, you'll play a key role in creating a welcoming and inclusive experience for our guests.Your Key Responsibilities:Create a warm and inviting atmosphere by greeting every...
-
Sales Representative
4 weeks ago
Yonkers, New York, United States Crestwood Technology Group Full timeJob SummaryWe are seeking a highly motivated Sales Representative to join our team at Crestwood Technology Group. As a Sales Representative, you will be responsible for building and maintaining strong relationships with our customers, identifying new business opportunities, and driving sales growth.Key Responsibilities:Develop and execute sales strategies to...
-
Customer Service Director
1 month ago
Yonkers, New York, United States Burlington Full timeCustomer Service Lead at BurlingtonBurlington is seeking a skilled Customer Service Lead to join our team. As a key member of our management team, you will be responsible for ensuring efficient service at the front of lines, directing cashier coverage, and communicating promotions and company updates to our team.Key Responsibilities:Direct cashier coverage...
-
Customer Service Lead
1 month ago
Yonkers, New York, United States Burlington Full timeCustomer Service Lead Job DescriptionAs a Customer Service Lead at Burlington, you will be responsible for leading day-to-day customer service initiatives, inspiring and motivating associates to provide exceptional customer service. You will lead by example, approaching your work with Burlington's philosophy and company core values in mind.Key...
-
State Farm Agent Team Member
4 weeks ago
Yonkers, New York, United States Victoria Anderson - State Farm Agent Full timeJob OverviewAs a Telemarketer - State Farm Agent Team Member, you will play a crucial role in helping our business grow through value-based conversations and remarkable customer experiences.Key ResponsibilitiesEstablish and maintain strong customer relationships, providing prompt and accurate service.Work with the agent to establish and meet marketing goals,...