Patient Representative

4 weeks ago


Yonkers, New York, United States Sun River Health Full time

Job Summary

Sun River Health is seeking a Patient Representative to provide patient-centered care and facilitate access to services in a pleasant, efficient manner. The ideal candidate will possess excellent interpersonal skills and be able to communicate effectively with a diverse population.

Key Responsibilities

  • Assist with daily reception activities and ensure all processes needed for patient services are initiated.
  • Communicate effectively with team members and patients regarding all aspects of service.
  • Responsible for telephone and mail contact with patients.
  • Responsible for the scheduling of appointments, fee collection, and explanation of services and charges for patient services.
  • Distribute materials to patients, including patient satisfaction cards and patient rights.
  • Verify all insurance and set fees based on the sliding scale fee.

Requirements

  • High School diploma/GED
  • 2-4 years of work-related experience
  • Bilingual in English and Spanish (orally and written) preferred

About Us

Sun River Health is a network of Federally Qualified Health Centers providing primary, dental, pediatric, OB-GYN, and behavioral health care to over 245,000 patients annually. We pride ourselves on delivering high-quality, affordable care to those who need it most.



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