Automotive Service Representative

5 days ago


Yonkers, New York, United States BRAM Auto Group Full time

Automotive Service BDC Representative Job Description

About BRAM Auto Group

BRAM Auto Group is a premier automotive management group, owning and operating 12 innovative Dealership Locations representing Lexus, Honda, Toyota, Cadillac, Jeep, Chrysler, and Hyundai Brands. With over 50 years of experience serving customers in New York and New Jersey, we are committed to providing exceptional service and building long-lasting relationships with our customers.

Job Summary

We are seeking a highly motivated and detail-oriented Automotive Service BDC Representative to join our team. As a key member of our Service Department, you will be responsible for handling inbound and outbound calls, setting appointments, and ensuring excellent customer service standards.

Responsibilities

* Handle scripted and unscripted inbound and outbound calls to set appointments for the Service Department
* Maintain high customer satisfaction by ensuring excellent service standards
* Collaborate with service advisors to schedule service appointments
* Monitor and contact dealership and third-party leads and inquiries
* Explain the repair process to customers and address their concerns
* Direct customers to the appropriate departments as needed
* Follow up after customer service visits to ensure customer satisfaction

Requirements

* Excellent customer service skills and interpersonal communication skills
* Previous Dealership BDC experience is preferred
* Previous Call Center/Customer Service experience is preferred
* Excellent verbal and written communication skills
* Excellent organizational skills and attention to detail
* Ability to establish rapport and build relationships with customers
* Demonstrate sufficient computer literacy

What We Offer

* Competitive hourly rate: $20.00 per hour
* Comprehensive benefits package, including 401(k), dental insurance, health insurance, life insurance, paid time off, referral program, and vision insurance
* Opportunities for career growth and professional development

If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity to join our team.



  • Yonkers, New York, United States Tasca Automotive Group Full time

    About Tasca Automotive GroupWe are a dynamic and growing automotive group seeking a talented individual to join our team as a Sales Representative. As a member of our team, you will have the opportunity to work with a diverse range of customers and help them find their perfect vehicle.ResponsibilitiesProvide exceptional customer service and ensure a positive...


  • Yonkers, New York, United States Tasca Automotive Group Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Sales Representative. In this role, you will be responsible for providing exceptional customer service and selling our products to meet and exceed sales targets.Key ResponsibilitiesProvide outstanding customer service and respond to customer inquiries in a...


  • Yonkers, New York, United States Tasca Automotive Group Full time

    WE'RE GROWING OUR TEAMWe're expanding our team at Tasca Automotive Group and looking for talented individuals to join our sales team. As a sales representative, you'll have the opportunity to work with a variety of customers and help them find their dream vehicle.KEY RESPONSIBILITIESProvide exceptional customer service and build strong relationships with...


  • Yonkers, New York, United States Valvoline Instant Oil Change Full time

    Join Our Team as an Automotive Service TechnicianWe are seeking a highly skilled and motivated Automotive Service Technician to join our team at Valvoline Instant Oil Change. As an Automotive Service Technician, you will be responsible for providing exceptional customer service, performing routine maintenance and repairs on vehicles, and working...


  • Yonkers, New York, United States Tasca Automotive Group Full time

    WE'RE GROWING OUR TEAMWe're seeking a highly motivated and customer-focused individual to join our sales team at Tasca Chrysler Jeep Dodge Ram. As a sales professional, you will play a key role in helping us achieve our goal of providing exceptional customer service and building long-lasting relationships with our customers.ResponsibilitiesMeet and exceed...


  • Yonkers, New York, United States Tasca Automotive Group Full time

    WE'RE GROWING OUR TEAMWe're expanding our team at Tasca Automotive Group, and we're looking for talented individuals to join our team as Sales and Service Professionals. As a member of our team, you'll have the opportunity to work with a dynamic and growing company, serving our customers with excellence and helping them find their perfect vehicle.KEY...


  • Yonkers, New York, United States Beastmode II automotive Full time

    Job DescriptionAt Beastmode II automotive, we're seeking a skilled Tow Truck Service Technician to join our team. As a Tow Truck Service Technician, you'll be responsible for providing exceptional customer service while operating a tow truck to transport vehicles from one location to another. Your 10-12 hour shift will involve servicing customers who need...


  • Yonkers, New York, United States Beck Chevrolet Full time

    Unlock Your Earning Potential as an Automotive Sales ConsultantBeck Chevrolet is a leading car dealership north of NYC, and one of the top new and used car dealers in Yonkers. We're a family-owned dealership with a three-generation history of serving customers with excellence. Our core value is putting the customer first, and we're committed to making every...

  • Automotive Detailer

    4 weeks ago


    Yonkers, New York, United States Enterprise Mobility Inc Full time

    Job Title: Automotive DetailerWe are seeking a highly motivated and detail-oriented individual to join our team as an Automotive Detailer. As a key member of our team, you will be responsible for ensuring that our vehicles are clean, sanitized, and prepared for our customers.Responsibilities:Clean and sanitize vehicle interiors to the highest standardsVacuum...

  • Tow Truck Driver

    3 weeks ago


    Yonkers, New York, United States Beastmode II automotive Full time

    Job OverviewBeastmode II Automotive is seeking a skilled Tow Truck Operator to join our team. As a Tow Truck Operator, you will be responsible for providing professional customer service and safely transporting vehicles from point A to point B.Key ResponsibilitiesOperate a tow truck to transport vehicles in a safe and efficient mannerProvide exceptional...


  • Yonkers, New York, United States Circle K Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Circle K. As a Customer Service Representative, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store...


  • Yonkers, New York, United States NYS Department of Motor Vehicles Full time

    Job SummaryWe are seeking a highly skilled Automotive Facilities Inspector to join our team at the NYS Department of Motor Vehicles. As an Automotive Facilities Inspector, you will play a critical role in ensuring the safety and integrity of the automotive industry in New York State.Key ResponsibilitiesInvestigate and resolve consumer complaints involving...


  • Yonkers, New York, United States Domino's Franchise Full time

    Customer Service RepresentativeWe are seeking a highly motivated and enthusiastic Customer Service Representative to join our team at Domino's Franchise. As a CSR, you will be the face of our company, providing exceptional customer service and ensuring that our customers have a positive experience with our brand.Key Responsibilities:Provide excellent...


  • Yonkers, New York, United States Circle K Stores, Inc. Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...


  • Yonkers, New York, United States Workoo Technologies Full time

    About the JobCustomer Service Representative - RemotePrimary Role:As a Customer Service Representative, you will be responsible for handling customer inquiries, orders, and technical support via phone, email, or live chat. You will work closely with distributors, dealers, and consumers to provide exceptional customer service and support.Duties and...


  • Yonkers, New York, United States Circle K Stores, Inc. Full time

    Customer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...


  • Yonkers, New York, United States Circle K Stores, Inc. Full time

    Customer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...


  • Yonkers, New York, United States Circle K Stores, Inc. Full time

    Customer Service RepresentativeAre you a people person with a passion for providing excellent customer service? Do you enjoy working in a fast-paced environment and have a strong desire to grow your career?We are seeking a Customer Service Representative to join our team at Circle K Stores, Inc. As a Customer Service Representative, you will be responsible...


  • Yonkers, New York, United States Geico Insurance Full time

    Customer Service Representative Job DescriptionThe Customer Service Representative position at GEICO Local Office in Westchester involves providing exceptional customer service to agency customers, answering multiple phone lines, and processing insurance payments. The ideal candidate will possess excellent communication and interpersonal skills, be a great...


  • Yonkers, New York, United States Domino's Franchise Full time

    Position OverviewAt Domino's Franchise, we believe that first impressions are crucial. We are seeking enthusiastic Customer Service Representatives (CSRs) who radiate positivity and cheerfulness.The ideal candidates will possess the ability to leave our customers saying 'Wow'. Essential qualities for success in this role include a friendly demeanor,...