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Customer Service Associate

2 months ago


Minnetonka, Minnesota, United States Ace Hardware Full time

Join Our Team:

We are looking for enthusiastic, approachable, and supportive individuals to greet and assist our customers. While prior experience in hardware is beneficial, it is not mandatory as we offer comprehensive training.

At Ace Hardware, we are independently owned and dedicated to serving our community, making it our top priority.

Make a Difference:

Contribute to the community by assisting your neighbors with their projects while enjoying a dynamic and enjoyable work atmosphere. Our goal is to exceed customer expectations and foster a team that shares this commitment.

Work-Life Balance:

This role is part of a team that values your personal time. We believe in building trust through transparent communication and provide schedules two weeks in advance to help you plan effectively.

Opportunities for Growth:

  • Are you knowledgeable about hardware? Share your expertise, and we will help you expand your skills.
  • Do you have a helpful mindset? We will equip you with the hardware knowledge that develops valuable life skills.
  • From day one, we provide training, and the opportunities for advancement are continuous.

What You Will Experience:

  • Engage directly with customers, welcoming them and assisting them in finding everything they need to complete their projects in one visit.
  • If you thrive in a lively and energetic environment, you will find that time flies here.
  • Be prepared to be on your feet for the majority of your shift (6 to 8 hours).
  • Physical requirements include lifting items weighing between 25 to 30 lbs.

Compensation and Benefits:

  • 401K plan
  • Employee discounts on merchandise
  • Complimentary coffee, uniform shirts, vests, and additional perks

Explore the opportunity to start your journey with us today. Ace Hardware comprises over 5,000 stores globally, with many being independently owned and operated, like ours. We pride ourselves on being local small business owners, ensuring a personal touch in every customer interaction. Discover more about our legacy on our website.