Customer Service Representative

2 days ago


Minnetonka, Minnesota, United States Planet Fitness - PF Baseline Fitness Full time

{"h1": "Customer Service Representative", "p": "We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Planet Fitness - PF Baseline Fitness. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our members, prospective members, and guests.

Responsibilities:

* Greet members, prospective members, and guests in a friendly and professional manner
* Handle all front desk related activities, including answering phones, checking members into the system, and facilitating new member sign-ups
* Provide tours of the club to prospective members
* Respond to member questions and concerns in a timely and professional manner
* Maintain the neatness and cleanliness of the club

Requirements:

* Customer service background preferred
* Basic computer proficiency
* Passion for fitness and health
* Upbeat and positive attitude
* Punctuality and reliability
* Exceptional customer service skills
* Strong listener with the ability to empathize and problem solve
* Diplomacy in all interactions

Physical Demands:

* Continual standing and walking during shift
* Continual talking in person or on the phone during shift
* Occasional lifting up to 50 lbs

Benefits:

* Employee Recognition Program
* Advancement Opportunities
* Sign on Bonus of $500 received after 60 days of employment

If you are a motivated and customer-focused individual who is passionate about fitness and health, we encourage you to apply for this exciting opportunity.

Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness
"}



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