Customer Service Ambassador

2 weeks ago


Minnetonka, Minnesota, United States State Farm Insurance Full time

State Farm Insurance

**Job Summary**

As a Customer Relations Representative at State Farm Insurance, you will play a vital role in providing exceptional customer service and support to our policyholders. Your primary responsibility will be to assist customers with their insurance needs, answer inquiries, and resolve issues in a timely and professional manner.

**Key Responsibilities**

* Assist customers with policy changes, claims, and payments
* Provide accurate and up-to-date information on insurance policies and regulations
* Collaborate with team members to ensure seamless customer experiences
* Promote and cross-sell insurance products and services to meet customer needs
* Handle escalated customer complaints and concerns with professionalism and empathy

**Requirements**

* Strong communication and interpersonal skills
* Ability to work in a fast-paced environment and prioritize multiple tasks
* Basic knowledge of insurance policies and regulations
* Ability to learn and adapt to new systems and processes

**What We Offer**

* Competitive salary and benefits package
* Opportunities for professional growth and development
* Collaborative and dynamic work environment

**How to Apply**

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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