Customer Service Representative

2 weeks ago


Minnetonka, Minnesota, United States Spectraforce Technologies Full time
Job Title: Customer Service I Job Summary: We are seeking a highly skilled Customer Service I to join our team at Spectraforce Technologies. Key Responsibilities: * Respond to customer inquiries and resolve issues in a timely and professional manner * Utilize a database to retrieve customer and company information * Demonstrate patience, tact, empathy, and problem-solving skills with consistently good voice quality * Organize and handle calls with speed and accuracy * Work with complex computer applications and resource materials * Use multiple operating environments (Windows, DOS, Mainframe) Requirements: * Previous experience in customer service or a related field may be required * Ability to learn and follow detailed instructions * Strong organizational skills and attention to detail * Excellent communication and interpersonal skills About Us: Spectraforce Technologies is a leading provider of technology solutions and services. We are committed to delivering exceptional customer experiences and building long-term relationships with our clients.

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