Customer Support Specialist

2 weeks ago


Chicago, Illinois, United States Net Impact Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Specialist. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.

Key Responsibilities
  • Respond to customer inquiries and provide timely and effective solutions
  • Assist customers with product orders and quotes
  • Collaborate with internal teams to resolve customer issues
  • Develop and maintain a deep understanding of our products and services
  • Identify opportunities to improve customer satisfaction and loyalty
Requirements
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Strong problem-solving and analytical skills
  • Proficiency in CRM software and other customer support tools
  • Commitment to delivering exceptional customer service
What We Offer
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package
  • The chance to work with a team of passionate and dedicated professionals
About Net Impact

Net Impact is a company dedicated to making a positive impact on the environment and society. We believe that business can be a force for good and are committed to creating a more sustainable future.



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