Customer Service Expert
3 days ago
Customer Service Expert - Insurance Field
Job Summary:
We are seeking a highly motivated and results-driven Customer Service Expert to join our team. As a Customer Service Expert, you will be responsible for delivering exceptional customer service and support to our clients.
Key Responsibilities:
- Answer phone calls and respond to customer inquiries in a timely and professional manner
- Assist customers with policy changes and updates
- Process payments and address billing questions
- Collaborate with sales teams to ensure seamless communication and resolution of customer issues
- Provide proactive solutions to customer complaints and concerns
Requirements:
- CURRENT PROPERTY & CASUALTY INSURANCE LICENSE
- MINIMUM 1 YEAR P&C INDUSTRY EXPERIENCE
- EXCELLENT COMMUNICATION SKILLS AND ABILITY TO WORK IN A TEAM ENVIRONMENT
- UPBEAT, POSITIVE AND ENTHUSIASTIC ATTITUDE
Estimated Salary Range: $40,000.00 - $50,000.00 per year
Benefits:
- Annual Base Salary + Commission + Bonus Opportunities
- Paid Time Off (PTO)
- Simple IRA
- Health Insurance
- Dental Insurance
- Vision Insurance
- Hands on Training
- Mon-Fri Schedule
- Career Growth Opportunities
- Fun & Friendly work environment
About Us:
The Lisa Faina Allstate Agency is dedicated to providing exceptional service to our clients. Our team is passionate about helping individuals and families protect their assets and plan for their financial future.
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