Retail Department Coordinator

2 weeks ago

SaintDizierlesDomaines, Nouvelle-Aquitaine, United States Marshalls Full time
Job Summary

We are seeking a highly motivated and organized Department Coordinator to join our team at Marshalls. As a key member of our sales floor team, you will be responsible for promoting an excellent customer experience and overseeing a team of Associates to ensure prompt and courteous customer service.

Key Responsibilities
  • Lead by example by engaging and interacting with all customers, and maintaining a clean and organized store.
  • Create a positive internal and external customer experience by promoting a culture of honesty and integrity.
  • Train and mentor Associates on front-end principles and promote loyalty programs.
  • Assign registers, support and respond to POS coverage needs, and coordinate breaks for all Associates.
  • Address customer concerns and issues promptly, ensuring a positive customer experience.
  • Ensure Associates execute tasks and activities according to store plan; prioritize as needed.
  • Communicate accurately and effectively with management and Associates when setting and addressing priorities; provide progress updates.
  • Provide and accept recognition and constructive feedback.
  • Partner with Management on Associate training needs to increase effectiveness.
  • Ensure adherence to all labor laws, policies, and procedures.
  • Promote credit and loyalty programs.
  • Support and participate in store shrink reduction goals and programs.
  • Promote safety awareness and maintain a safe environment.
Requirements
  • Available to work flexible schedule, including nights and weekends.
  • Strong understanding of merchandising techniques.
  • Capable of multi-tasking.
  • Strong communication and organizational skills with attention to detail.
  • Able to respond appropriately to changes in direction or unexpected situations.
  • Team player, working effectively with peers and supervisors.
  • Able to train others.
  • 1 year retail and 6 months of leadership experience.
Benefits

We offer a competitive benefits package, including Associate discount, EAP, smoking cessation, bereavement, 401(k) Associate contributions, child care & cell phone discounts, pet & legal insurance, credit union, referral bonuses, and more.

Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

We are an equal opportunity employer and consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status.

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