Banquets Team Member

4 weeks ago


Waimea, Hawaii, United States Accor Full time

About the Role:

We are seeking a skilled Banquets Server to join our team at Fairmont Orchid, a luxury resort located on the majestic Kohala Coast of Hawai'i Island. As a Banquets Server, you will be responsible for providing exceptional service to our guests in a fast-paced and dynamic environment.

Key Responsibilities:

  • Provide warm and personalized service to guests in a luxury setting
  • Ensure a positive first impression of the restaurant through attention to detail and cleanliness
  • Maintain knowledge of all food and beverage services, including preparation methods and hotel services
  • Upsell and promote food and beverage offers to maximize sales revenue
  • Pick up and serve food and beverage orders in a timely manner
  • Remember individual patrons' names and preferences to extend personalized service
  • Ensure all food and beverage are served according to service standards
  • Clear and tidy up tables after guests depart
  • Perform opening and closing side duties as assigned
  • Assist other Food and Beverage outlets during peak times or as needed
  • Apply necessary precautions to maintain hotel food safety and hygiene standards
  • Be well-versed in hotel fire and life safety procedures
  • Maintain a high standard of personal appearance and hygiene at all times

Requirements:

  • Ability to focus attention on guest needs and remain calm and courteous at all times
  • Good reading, writing, and oral proficiency in English language
  • Ability to speak other languages and basic understanding of local languages is an advantage
  • Ability to work cohesively and collaboratively as part of a team
  • Detailed and service-oriented with an eye for detail
  • Provide necessary State and Federal Requirements to work in Food and Beverage (Tuberculosis Clearance)

About Us:

Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations around the world. We are committed to providing exceptional service and creating unforgettable experiences for our guests. As a member of our team, you will have the opportunity to work with a diverse group of colleagues and develop your skills and knowledge in a dynamic and supportive environment.

Why Work for Accor?

We are a global leader in the hospitality industry, with a portfolio of brands that includes Fairmont, Sofitel, and Novotel. We offer a range of career opportunities and development programs to help you grow and succeed in your role. Our commitment to diversity and inclusion means that we welcome and value colleagues from all backgrounds and cultures.


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