Event Sales Manager

3 days ago


Chicago, Illinois, United States Encore Full time
Job Title: Event Sales Manager - Hotel Services

At Encore, we are seeking a highly motivated and experienced Event Sales Manager to join our team. As a key member of our sales team, you will be responsible for driving revenue growth and delivering exceptional customer experiences.

Key Responsibilities:
  • Revenue Generation: Develop and execute sales strategies to drive revenue growth and meet sales targets.
  • Relationship Management: Build and maintain strong relationships with customers, venue personnel, and internal stakeholders to ensure seamless event execution.
  • Sales Accountability: Maintain a healthy pipeline, ensure accurate opportunity tracking, and support sales forecasting efforts.
Requirements:
  • Education: Bachelor's degree or equivalent experience in sales, hospitality, or a related field.
  • Experience: 1+ years of sales experience in the hospitality industry, with a focus on event sales and marketing.
  • Skills: Strong communication and interpersonal skills, technical aptitude, and computer proficiency.
Competencies:
  • Hospitality: Deliver exceptional customer experiences and maintain a high level of customer satisfaction.
  • Responsiveness: Respond promptly to customer inquiries and concerns.
  • Professionalism: Demonstrate a high level of professionalism in all interactions with customers and internal stakeholders.
Work Environment:

Hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand, and/or dust.

Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders.

Team members may be asked to work in multiple hotel locations.

Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays.

Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.



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