Federal HR Representative
2 weeks ago
A leading staffing agency, Big Sky Staffing, is seeking a skilled Human Resources Representative to join their nationwide team. They provide retirement and benefits counseling for federal government employees, supporting Federal Agencies and their employees at all stages of their career.
We are looking for reliable and motivated employees who will be part of the new expansion team with career growth potential in Bozeman, MT:
Customer Service Duties:
- Answering and routing incoming calls into the Benefits Service Center
- Performing records requests to various agencies and organizations
- Supporting the preparation and completion of retirement packages
- Supporting incoming and outgoing correspondence and telephone inquiries between employees and the Benefits Service Center
- Entering cases into ticket tracking systems
- Supporting personnel actions processing
- Supporting the Benefits Team Manager in assigned duties
Experience / Qualifications:
- Minimum high school diploma or equivalent required; college degree preferable
- Additional experience and/or education in the human resources field is desirable but not required
- Reliable and dependable
- Energetic self-starter with excellent organizational and interpersonal skills
- Exemplary communication skills and the ability to communicate clearly and concisely, both orally and in writing
- Ability to maintain confidentiality of records
- Ability to learn computer software programs and enter and maintain accurate data and statistical information
- Proficient in Microsoft Outlook, Word, and Excel
- Must be able to pass a federal background check
The work schedule is 40 hours per week, Mon.-Fri. The company offers full medical, dental, and vision insurance, as well as additional benefits, including 401K, federal holidays, and PTO. Big Sky Staffing encourages a work-life balance.
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