Customer Support Representative

4 weeks ago


Bozeman, Montana, United States Central Research Full time
Job Summary:
Central Research, Inc. (CRI) is seeking a Customer Support Specialist to provide contact center support for federal student loans. The ideal candidate will have excellent communication skills, be detail-oriented, and possess the ability to work independently in a remote environment.

Key Responsibilities:
Review customer applications for completion and accuracy
Handle processing, reporting, and correspondence requests regarding student loans
Adhere to applicable client requirements, policies, and federal and state regulations
Utilize internal and external systems to complete requests
Provide exceptional customer service while maintaining the highest levels of privacy and security

Requirements:
High school diploma required
12 months of experience in administrative support
12 months of computer experience in a business environment
Ability to obtain and maintain a Public Trust security clearance

Preferred Qualifications:
Bachelor's degree
12 months of experience working on a student loan contract
12 months of experience working in a call center
Proficiency in Microsoft Office Suite

What We Offer:
Competitive hourly rate
Paid training and development opportunities
Remote work environment with flexible scheduling

How to Apply:
Submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you

  • Bozeman, Montana, United States Stockman Bank Full time

    Job Summary:As a Customer Service Representative at Stockman Bank, you will be the Office's front line with regard to New Accounts and Customer Service. This role requires extensive product knowledge to support frequent customer contact in the development of new business through the servicing of requests, calling on existing customers, identification and...


  • Bozeman, Montana, United States U-Haul Full time

    Customer Service Representative Job DescriptionThe Customer Service Representative will be the face of U-Haul's exceptional service, ensuring customers receive the help they need on their journeys. This role involves inspecting and maintaining equipment, assisting customers, and using up-to-date technology to dispatch and return equipment. As a Customer...


  • Bozeman, Montana, United States Daniel Corbin - State Farm Agent Full time

    Job OverviewAs a Customer Relations Representative with Daniel Corbin - State Farm Agent, you will play a vital role in delivering exceptional client experiences that drive the growth of our successful insurance agency. Your attention to detail, customer service skills, and passion for helping others make you an ideal fit. You will enhance your career while...


  • Bozeman, Montana, United States Ace Handyman Services Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Ace Handyman Services. As a key member of our team, you will be responsible for providing exceptional customer service, facilitating sales and education, and coordinating work and project schedules for our craftsmen.Key ResponsibilitiesRespond...


  • Bozeman, Montana, United States Planet Fitness Full time

    Job Title: Member Services RepresentativeWe are seeking a highly motivated and customer-focused Member Services Representative to join our team at Planet Fitness. As a Member Services Representative, you will be responsible for providing exceptional customer service to our members, prospective members, and guests, ensuring an exceptional "Judgement Free"...


  • Bozeman, Montana, United States Ace Handyman Services Full time

    Job DescriptionAs a Customer Service Representative at Ace Handyman Services, you will play a crucial role in delivering exceptional customer experiences and driving sales growth. Your primary responsibility will be to educate customers on our services and solutions, while also managing the daily schedule and coordinating with our skilled craftsmen.Key...


  • Bozeman, Montana, United States Ridge Athletic Clubs Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Service Desk Representative at our Downtown location. As a key member of our front desk team, you will be responsible for providing exceptional service to our members and guests, ensuring a safe and clean environment, and maintaining a positive and...


  • Bozeman, Montana, United States Advance Financial Full time

    Customer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients, resolving issues, and answering questions in a timely and...


  • Bozeman, Montana, United States Advance Financial Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide world-class customer service and support to clientsAssist clients with loans,...


  • Bozeman, Montana, United States Security Finance Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring their financial needs are met with professionalism and care.Key ResponsibilitiesProvide outstanding...


  • Bozeman, Montana, United States First Interstate Bancsystem Inc Full time

    Join First Interstate Bancsystem IncCareer OverviewFirst Interstate Bancsystem Inc is a leading financial institution with a commitment to serving the communities we operate in. We are currently seeking a Branch Banker and Customer Service Representative to join our team in Bozeman, MT.About the RoleAs a Branch Banker and Customer Service Representative, you...


  • Bozeman, Montana, United States Gallatin Veterinary Hospital Full time

    Job SummaryWe are seeking a highly skilled and compassionate Customer Service Representative to join our team at Gallatin Veterinary Hospital. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our clients and their pets.Key ResponsibilitiesProvide exceptional customer service to clients and their...


  • Bozeman, Montana, United States Planet Fitness Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Member Services Representative to join our team at Planet Fitness. As a key member of our staff, you will be responsible for providing exceptional customer service to our members, prospective members, and guests, ensuring an exceptional "Judgement Free" member experience.Responsibilities Greet...


  • Bozeman, Montana, United States Clearwater Credit Union Full time

    Job DescriptionClearwater Credit Union is a values-based organization that prioritizes serving its members and employees with the highest ethical standards. Our mission is to be a force for good in banking, in the communities we serve, and in the lives of our members.This in-branch Contact Center Representative position provides direct member support with...


  • Bozeman, Montana, United States Best Buy Full time

    About the RoleAs a Retail Sales Associate at Best Buy, you will be the face of our company for every customer who visits our store. This role involves learning all aspects of working in a store, including sales and providing world-class customer service. You will receive comprehensive training to recommend the right products and services to meet each...


  • Bozeman, Montana, United States Best Buy Full time

    About the RoleAs a Retail Sales Associate at Best Buy, you will be the face of our company for every customer who visits our store. This role involves learning all aspects of working in a store, including sales and providing world-class customer service. You will receive comprehensive training to recommend the right products and services to meet each...


  • Bozeman, Montana, United States Marshall Brown - State Farm Agent Full time

    About Our Agency:At Marshall Brown - State Farm, we pride ourselves on fostering a positive and fun atmosphere, which is reflected in our team lunches, outings, and overall great culture.We are a dynamic and thriving insurance agency located in the heart of Hendersonville, just a convenient commute from Nashville. Our dedicated team is committed to providing...


  • Bozeman, Montana, United States Opportunity Bank of Montana Full time

    Job DescriptionOpportunity Bank of Montana is seeking a highly skilled Customer Service Teller to join our team at the Bozeman Oak branch. As a Customer Service Teller, you will be responsible for providing exceptional customer service and building relationships with existing and new customers in the community.Key Responsibilities:Establish and deepen...


  • Bozeman, Montana, United States NorthWestern Energy Full time

    About the Role:As a Customer Associate at NorthWestern Energy, you will be the primary point of contact for customers, providing exceptional service and resolving inquiries related to billing, service disruptions, account management, construction processes, and general utility services information. You will work closely with customers to understand their...


  • Bozeman, Montana, United States First Security Bank Bozeman Full time

    About the Role:Are you passionate about delivering exceptional customer experiences and making a positive impact in your community? Do you have a keen eye for detail and a knack for problem-solving?We're seeking a Customer Service Representative - Financial Services Specialist to join our team at First Security Bank Bozeman. As a key member of our team, you...