Sales and Service Technician

6 days ago


Cambridge, Massachusetts, United States Bridgestone Americas Full time
Job Title: Sales and Service Technician

Bridgestone Retail Operations (BSRO) is a leading provider of tire and auto service solutions in North America. We are seeking a highly motivated and customer-focused Sales and Service Technician to join our team.

Job Summary:

The Sales and Service Technician will be responsible for serving customers through assessing their needs, recommending products and services, and performing entry-level vehicle services. This role is a key pipeline for future career growth within Firestone Complete Auto Care.

Key Responsibilities:
  • Provide exceptional customer service and sales support
  • Perform basic vehicle services, including oil changes, tire rotations, and fluid checks
  • Assist with store operations, including opening and closing procedures, inventory management, and display maintenance
Requirements:
  • High school diploma or equivalent
  • Valid automobile driver's license
  • Customer service and career growth mindset
  • Ability to learn and perform basic vehicle service tasks
Preferred Qualifications:
  • 2-year degree or non-traditional education through training program completion, certification, or other exhibiting the growth mindset
  • Previous consumer retail sales experience
  • Previous automotive experience a plus
Benefits:
  • Medical, dental, and vision insurance
  • Paid vacation and holidays
  • On-the-job training and company-funded ASE certifications
  • Tuition reimbursement program
  • Flexible work schedule
  • 401(k) match
Our Values:
  • Professional Development: We offer resources to help you grow in your career
  • Community Involvement: We work with local communities and give back where we can
  • Integrity & Teamwork: We strive to do things right, always, together

Bridgestone is an Equal Employment Opportunity / Affirmative Action employer. We consider all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.



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