Customer Service Representative
2 months ago
Job Summary:
The Cavco Family of Companies is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring their overall satisfaction.
Key Responsibilities:
- Customer Service: Respond to customer inquiries, resolve issues, and provide solutions in a timely and professional manner.
- Issue Resolution: Investigate and resolve customer complaints in a fair and efficient manner.
- Communication: Communicate effectively with customers, colleagues, and management to ensure seamless service delivery.
- Problem-Solving: Analyze and resolve complex customer issues, using problem-solving skills and knowledge of company policies and procedures.
- Team Collaboration: Work collaboratively with colleagues to achieve team goals and objectives.
Requirements:
- Education: High School Diploma or equivalent required.
- Experience: 1-2 years of customer service experience in a fast-paced environment.
- Skills: Excellent communication and interpersonal skills, ability to multitask, and strong problem-solving skills.
- Knowledge: Familiarity with MS Word, MS Excel, and computer software applications.
What We Offer:
- Competitive Salary: A competitive salary and benefits package.
- Opportunities for Growth: Opportunities for career growth and professional development.
- Collaborative Environment: A collaborative and supportive work environment.
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