Senior Account Executive

4 weeks ago


Traverse City, Michigan, United States wm Full time
Job Summary

The Senior Account Executive role is responsible for driving revenue growth by developing and implementing sound selling strategies that ensure target or greater profitability levels by selling to new customers.

This position develops and executes plans to manage existing business relationships in order to achieve budgeted sales and price goals by developing and implementing sound retention strategies, utilizing strong negotiation efforts to preserve business, and securing contract agreements from previously non-contracted customers.

The Senior Account Executive will be responsible for handling all customer cancellation requests, providing ongoing education of contract details to existing customers, and by obtaining customer contract commitments during face-to-face interactions.

Key Responsibilities
  • Initiate business to business sales relationships
  • Responsible for prospecting and closing sales opportunities to achieve budgeted sales goals by developing and implementing sound selling strategies
  • Manage prospects by developing sound prospect development plans and maintaining key information in the prospect database
  • Minimize most revenue and accounts by maintaining SSDO relationship health standards and diffusing cancellation requests
  • Meet or exceed sales call activity goals for proactive account retention
  • Increase revenue and profitability by executing sound plans on retention calls to improve the customers' service and/or profitability
  • Establish and maintain a high level of customer satisfaction
  • Propose customer solutions that are compliant with appropriate local, state and federal regulations
  • Communicate to and work with the Area Sales Managers to resolve unique customer issues
Requirements

The requirements listed below are representative of the qualifications necessary to perform the job.

  • Bachelor's Degree (accredited) or in lieu of degree, High School Diploma or GED (accredited) and four (4) years of relative work experience
  • Five (5) years of work experience in direct business-to-business sales, business-to-business cold calling, and phone based business-to-business prospecting resulting in successfully obtaining customer appointments (in addition to education requirement)
  • Recent experience with SFDC
Work Environment

The normal setting for this job is an office setting, work from home office and outside sales.

Benefits

You'll receive a top-notch benefits package, including Medical, Dental, Vision, Life Insurance and Short and Long Term Disability. We have a great Employee Stock Purchase Program (ESPP), a fantastic company match on 401K (4.5% with NO vesting period), unlimited vacation time, and we'll also pay for 100% of your education.


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