Receivables Management Specialist
1 week ago
Washington Prime Group, L.P is looking for a Receivables Management Specialist
Position Overview:
- Engage with tenants regarding outstanding account balances through both verbal and written communication.
- Oversee a portfolio of tenant accounts within designated properties.
- Investigate disputed overdue account balances and ensure accurate account reconciliation.
- Address tenant inquiries related to account questions through effective correspondence.
- Analyze and interpret various reports, including aged receivables and tenant ledgers.
- Issue billing statements and necessary documentation to tenants as required.
- Understand lease agreements and generate reports utilizing software applications.
- Work collaboratively with other departments to resolve inquiries and facilitate payment collection.
- Aim to recover overdue balances while upholding a high level of professionalism.
- Carry out additional responsibilities as assigned.
Skills and Competencies:
- Outstanding communication skills for effective negotiation and managing challenging discussions.
- Strong analytical skills to devise innovative solutions for payment-related issues.
- Exceptional customer service abilities for professionally addressing dissatisfied customers.
- Proficient in collection management software and Microsoft Office Suite.
- Strong organizational skills to handle multiple tasks and meet deadlines.
- Meticulous attention to detail in documenting interactions and payment arrangements.
- Interpersonal skills for effective collaboration with teams and departments.
- Familiarity with applicable laws and regulations concerning debt collection.
- Basic understanding of accounting principles.
Experience and Qualifications:
- A minimum of three years of experience in collections, ideally within the real estate sector.
Educational Background:
An Associate's degree or higher in Accounting.
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