Accounts Receivable Operations Manager

2 weeks ago


Columbus, Ohio, United States Abercrombie and Fitch Co. Full time
Position Overview

Company Overview:
Abercrombie & Fitch Co. is a globally recognized specialty retailer, focusing on apparel and accessories for diverse age groups, from children to millennials. Our mission is to cater to the unique lifestyle needs of our customers through curated assortments.

Role Responsibilities:
As the Accounts Receivable Supervisor, you will play a crucial role in overseeing the financial operations related to our revenue streams. Your responsibilities will include:

  • Leading a dedicated team of accounts receivable clerks to ensure timely issuance of customer invoices and effective collection of payments.
  • Maintaining oversight of a high volume of invoices generated weekly, ensuring accuracy and compliance.
  • Utilizing Oracle PeopleSoft AR/BI and GL modules for invoicing, payment application, and reconciliation.
  • Ensuring that invoices are dispatched promptly within 24 hours of merchandise shipment.
  • Aligning reported revenue with issued invoices and received payments.
  • Managing outstanding receivables while fostering positive customer relationships.
  • Assisting management with data analysis and financial reporting.
  • Delivering precise dashboard reporting and metrics related to receivables aging.
  • Investigating and resolving discrepancies in invoicing swiftly.
  • Collaborating closely with business operations to enhance support and responsiveness to changing demands.
  • Updating and maintaining Standard Operating Procedures (SOPs) for Accounts Receivable processes.
  • Working with the PeopleSoft IT team to customize invoices according to customer contract specifications.
  • Supporting Treasury with cash flow projections and related requirements.
  • Creating journal entries and reconciling general ledger accounts.
  • Implementing technology and automation to improve operational efficiency and manage working capital effectively.
  • Monitoring payment schedules and coordinating with cross-functional teams to ensure adherence to payment terms.
  • Establishing and maintaining efficient operational procedures across the team.
  • Building strong relationships with internal teams, including Business Development, IT, and Treasury.
  • Providing comprehensive support and troubleshooting assistance across functions.
  • Setting and communicating performance standards for both individual and team achievements.

Qualifications:
To succeed in this role, candidates should possess:

  • A Bachelor’s degree in Business, Accounting, Finance, or a related field.
  • A minimum of 5 years of supervisory or leadership experience in a dynamic environment, preferably with international exposure.
  • Proficiency in invoicing, collections, and financial management systems, particularly PeopleSoft.
  • Exceptional written and verbal communication skills.
  • The ability to recruit, mentor, and lead a high-performing team.
  • Strong relationship-building skills with both internal and external stakeholders.
  • A keen eye for detail and organizational skills focused on operational excellence.
  • The capacity to remain composed in high-pressure situations.
  • Experience handling large data volumes and adapting to the evolving needs of the business.
  • Familiarity with PeopleSoft is advantageous but not mandatory.

Our Commitment:
At Abercrombie & Fitch Co., we prioritize our people and are dedicated to creating a supportive work environment. We offer competitive compensation, comprehensive benefits, and opportunities for professional growth and development.



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