Housekeeping Department Lead

3 weeks ago


Miami, Florida, United States Marriott Full time
Job Summary

The Housekeeping Department Lead will be responsible for overseeing the daily operations of the Housekeeping Department. This includes managing a team of housekeeping staff, ensuring that guestrooms, public spaces, and employee areas are clean and well-maintained, and verifying compliance with all housekeeping policies and procedures.

Key Responsibilities

* Manage daily housekeeping shift operations and ensure compliance with all housekeeping policies and procedures.
* Supervise and train housekeeping staff to ensure they are meeting the highest standards of cleanliness and customer service.
* Conduct regular inspections of guestrooms and public spaces to ensure they meet Marriott's high standards.
* Verify stock inventory and ensure that all necessary supplies are available.
* Collaborate with the Director of Housekeeping to develop and implement strategies to improve departmental performance.

Requirements

* 2-3 years of experience in a housekeeping management role in a hotel or equivalent.
* Strong leadership and communication skills, with the ability to motivate and train staff.
* Ability to work in a fast-paced environment and prioritize multiple tasks.
* Knowledge of proper chemical handling, cleaning techniques, and use of equipment and machinery.
* Experience using software programs such as Microsoft Office (Word, Excel, and Outlook).
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