Logistics Coordinator

1 week ago

Richmond, Virginia, United States CoStar Group Full time
Job Title: Dispatcher

CoStar Group is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. As a Dispatcher, you will play a crucial role in facilitating the timely delivery of our media services to our clients.

Key Responsibilities:

  • Collaborate with scheduling coordinators, managers, and photographers to optimize resource utilization and resolve operational issues.
  • Respond to unforeseen events, emergencies, or disruptions by implementing contingency plans and coordinating appropriate responses.
  • Provide timely updates and information to customers regarding status or delays.
  • Maintain accurate logs, reports, and records of dispatch activities, including incidents, responses, and resource utilization.
  • Address inquiries, concerns, and complaints from customers providing exceptional customer service.
  • Collaborate with the operations team to streamline processes, implement improvements, and enhance service delivery efficiency.
  • Communicate clearly and concisely in stressful situations to internal and external stakeholders.
  • Work effectively under pressure and adapt to changing priorities and environments.

Requirements:

  • Bachelor's degree from an accredited, not-for-profit University or College.
  • A track record of commitment to prior employers.
  • At least 4 years of professional experience.
  • Proven experience in dispatching, logistics, or a related field.
  • Experience in using dispatch software, GPS systems, and other relevant technology preferred.
  • Strong time management skills and very detailed oriented.
  • A proactive and positive attitude, with a commitment to providing exceptional customer service.
  • Ability to multitask and prioritize tasks in a fast-paced environment.
  • Excellent communication (oral and written) and organizational skills.
  • Knowledge of Windows, Apple OS, Microsoft Office, and Internet applications.
  • Enjoys working independently and as part of a team.
  • Ability to work some nights and weekends.
  • Evidence of strong academic performance from college.

What We Offer:

  • Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug
  • Life, legal, and supplementary insurance
  • Virtual and in person mental health counseling services for individuals and family
  • 401(K) retirement plan with matching contributions
  • Employee stock purchase plan
  • Paid time off
  • Tuition reimbursement
  • Access to CoStar Group's Diversity, Equity, & Inclusion Employee Resource Groups

We welcome all qualified candidates who are currently eligible to work full-time in the United States to apply. However, please note that CoStar Group is not able to provide visa sponsorship for this position.

CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing

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