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Logistics Coordinator

2 months ago

Richmond, Virginia, United States GXO Logistics Full time
About the Role

We are seeking a highly skilled Transportation Operations Supervisor to join our team at GXO Logistics. As a key member of our operations team, you will be responsible for coordinating and supervising transportation activities to ensure seamless delivery of goods to our customers.

Key Responsibilities
  • Act as a liaison between Transportation, Operations, carriers, vendors, and customers to ensure smooth communication and resolution of issues.
  • Lead and supervise transportation staff, including training and evaluating employee performance to ensure high standards are met.
  • Recommend or initiate hiring, promotions, transfers, or disciplinary actions to maintain a high-performing team.
  • Perform routing, planning, updating, and tracking duties of orders and shipments to ensure timely and accurate delivery.
  • Complete analysis and resolution of carrier performance and compliance issues to maintain high-quality service.
  • Track and trace shipments for customers to ensure on-time, accurate, and satisfactory deliveries, providing updates as needed.
  • Investigate and resolve issues submitted by customers, carriers, and/or clients, providing follow-up and reporting as required.
  • Correctly maintain and generate required reports, properly process, audit, and file various documentation.
Requirements
  • 2 years of transportation or supply chain experience, with a strong understanding of logistics operations.
  • Experience with Microsoft Office and Windows applications, with the ability to create complex formulas in Excel.
  • Bachelor's degree in a related field, such as logistics, transportation, or business administration.
  • 1 year of supervisory experience, with a proven track record of leading high-performing teams.
  • Strong leadership and collaboration skills, with experience effectively supervising, coaching, and influencing employees.
What We Offer

We offer a competitive compensation package, including full health insurance, 401(k), life insurance, disability, and more. Our team is passionate about delivering exceptional service to our customers, and we're committed to helping you develop your career to a level that will exceed your expectations.