Technical Service Representative

6 days ago


Jupiter, Florida, United States Deposita, An Allied Universal Company Full time

We are seeking a skilled Technical Service Representative to join our team at Deposita, An Allied Universal Company. As a key member of our customer-focused team, you will play a crucial role in providing technical support to our clients.

Job Description:

The ideal candidate will possess a minimum of 2 years of experience in a technical customer service call center environment, with a strong understanding of software/hardware troubleshooting. You will be responsible for identifying technical issues, resolving problems, and creating cases for all calls and emails received.

You will also be expected to work effectively in a team environment, communicate clearly and accurately, and maintain accurate records.

Key Responsibilities:
  • Provide technical support to clients through effective communication and problem-solving skills
  • Identify and resolve technical issues promptly and efficiently
  • Create and maintain accurate case records
Requirements:
  • High school diploma or equivalent
  • Minimum of 2 years of work experience in a technical customer service call center
  • Strong understanding of software/hardware troubleshooting
What We Offer:
  • Competitive salary: $17.00 per hour
  • Opportunity to work in a dynamic and fast-paced environment
  • Comprehensive benefits package
About Us:

Deposita, An Allied Universal Company is a leading provider of cash management solutions. We pride ourselves on delivering world-class innovation, technology, and tailored solutions to meet the evolving needs of our customers.



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