Food and Beverage Operations Manager

1 week ago


Chicago, Illinois, United States Lodge Management Group Full time
Job Overview

We are seeking a skilled professional to oversee all aspects of food and beverage operations, ensuring a remarkable guest experience. The ideal candidate will possess the ability to forecast, plan, and manage all orders, personnel, and financials effectively. The primary objective is to enhance sales and revenue through exceptional customer satisfaction and employee engagement.

This position requires an individual with demonstrated expertise in project management, a solid understanding of contemporary food trends, cocktails, and a genuine passion for cultivating a thriving business.

Key Responsibilities

  • Maintain outstanding levels of customer service for both internal and external stakeholders.
  • Proactively identify and address customer needs and concerns.
  • Set objectives, key performance indicators (KPIs), schedules, policies, and procedures.
  • Foster a culture of open communication and ownership, emphasizing motivation and teamwork.
  • Adhere to all health and safety regulations.
  • Provide management with reports on sales performance and productivity metrics.

Essential Requirements

  • Experience in project management.
  • A minimum of 2 years in a management training role.
  • Basic financial acumen and accountability.
  • Preferred experience with profit and loss input.
  • Knowledge of product ordering and inventory management is advantageous.
  • Strong urgency and attention to detail.
  • Experience in hospitality and community engagement.
  • Serving and bartending experience required.
  • Familiarity with ALOHA P.O.S. is a plus.

Qualifications

  • Must be at least 21 years old.
  • Basic computer proficiency.
  • Effective written and verbal communication skills.
  • Availability to work nights and weekends, including late hours.
  • Proven experience in food and beverage management.
  • Working knowledge of various software applications (MS Office, restaurant management software, POS).
  • Ability to identify and resolve issues efficiently.
  • Proficient in delegating multiple tasks.
  • Strong communication and leadership abilities.
  • Current with food and beverage trends and best practices.
  • Capability to manage staff and achieve financial objectives.
  • Guest-focused and service-oriented mindset.

Benefits

We offer a comprehensive benefits package that includes medical, dental, vision, and life insurance, along with bonus potential, venue discounts, and a competitive salary starting at 65K.



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