Regional Operations Manager

1 week ago


Madison, Wisconsin, United States Baskin Robbins Full time
Regional Supervisor Job Description

We are seeking an exceptional Regional Supervisor to join our team at Dunkin' Donuts. As a Regional Supervisor, you will be responsible for overseeing the operations of multiple Dunkin' Donuts restaurants, ensuring excellent customer service, high-quality food, and maximum profitability.

Key Responsibilities:
  • Oversee recruiting, training, management, budget compliance, and overall operations of multiple Dunkin' restaurants.
  • Maintain communication and act as a liaison with the Director of Operations.
  • Provide a positive focus on the company's Mission, Values, and Key Operating Objectives.
  • Build a strong team through hiring, training, and developing Restaurant Managers.
  • Coaches and develops Restaurant Managers, and conducts timely and accurate performance appraisals.
  • Supports management teams in recruitment and training of crew.
  • Organizes and conducts weekly meetings with General Managers to communicate weekly goals and feedback.
  • Tracks the training and development processes, plans, and growth for all management members.
  • Guarantees that all managerial team performance is evaluated and properly praised and documented.
Requirements:
  • Proven success in QSR management is preferred.
  • Drive-thru service experience is essential.
  • Prior multi-unit experience required.
  • Retail experience will be considered.
Benefits:
  • Health, Dental, and Vision Insurance.
  • Vacation Time.
  • Flex Spending Account.
  • 401K Plans.
  • Bonus Pay.

We offer a very attractive total compensation plan, including base salary, bonus, and comprehensive benefits package. If you are a motivated and experienced leader, we encourage you to apply for this exciting opportunity to join our team at Dunkin' Donuts.



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