Hotel Operations Manager

7 days ago


Los Angeles, California, United States Blue Water Business Consulting Full time
Job Overview:
Hiring for a seasoned Senior Hospitality Executive to lead our hotel operations team at Blue Water Business Consulting. This is an exciting opportunity to join a dynamic company and drive business growth while delivering exceptional guest experiences.

About the Role:
The ideal candidate will possess 5+ years of supervisory experience in hotel management, with a strong track record of achieving financial targets and improving operational efficiency. They will be responsible for overseeing all aspects of hotel operations, including guest relations, front desk, housekeeping, maintenance, and finances. A successful candidate will have excellent communication and leadership skills, with the ability to motivate and develop a high-performing team.

Key Responsibilities:
* Ensure the hotel operates efficiently and effectively, with a focus on maximizing revenue and profitability* Develop and implement strategies to improve guest satisfaction and loyalty* Lead and manage a team of department heads, providing guidance and support to achieve business objectives* Collaborate with the Director of Finance to prepare financial reports and analyze operational performance* Recruit, train, and discipline employees as needed* Maintain a safe and secure work environment, adhering to regulatory requirements* Foster strong relationships with external partners and stakeholders* Provide exceptional customer service, responding to guest complaints and resolving issues promptly

Requirements:
* Post-graduate degree in Hotel Management or equivalent* 5+ years of supervisory experience in hotel management* Strong leadership and communication skills* Ability to analyze data and make informed decisions* Basic word processing and spreadsheet skills* Fluency in English (verbal and written)* Must possess a gracious, friendly, and caring demeanor* Must have strong leadership skills

What We Offer:
* Competitive salary: $120,000 - $150,000 per year* Comprehensive benefits package, including health insurance, retirement plan, and paid time off* Opportunity to work with a dynamic and growing company* Collaborative and supportive work environment* Professional development and training opportunities* Recognition and rewards for outstanding performance

How to Apply:
If you are a motivated and experienced hospitality professional looking for a new challenge, please submit your application, including your resume and cover letter.

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