Patient Support Coordinator
4 weeks ago
The Patient Support Specialist will engage in regular communication with physicians, medical office staff, and internal medical staff to support and coordinate patient hub services. This will involve inbound phone calls, issue ticket management, and live chat interactions.
Key Responsibilities- Respond to basic program inquiries from medical office staff via phone and chat software, adhering to program-approved talking points and scripting.
- Answer technical questions and triage calls to assigned concierges or case managers.
- Perform data entry tasks in multiple systems and follow up on missing enrollment information.
- Coordinate access to support services, including reimbursement counseling and patient assistance programs.
- Participate in special department projects as needed.
- High school diploma or equivalent required.
- Bachelor's degree or equivalent experience in business, hospital administration, or related field preferred.
- Minimum 1 year experience in customer service, insurance verification, or related area required.
- Healthcare environment experience with third-party benefits verification.
- Prior phone customer service experience.
- Knowledge of the US Healthcare/Insurance system and essential parties involved in patient access to benefits.
- Competitive benefits, including medical, dental, vision, and more.
- 401k package with dollar-for-dollar match-up.
- Generous PTO and paid holiday days.
- Opportunities for professional and personal growth in a team-oriented atmosphere.
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Patient Support Coordinator
3 weeks ago
Pittsburgh, Pennsylvania, United States ConnectiveRx Full timeOverview:The primary purpose of this role is to facilitate effective communication between physicians, medical office staff, and internal medical staff to support patient hub services. This involves engaging in regular communication, managing issue tickets, and coordinating patient enrollment activities. As a Patient Support Specialist, you will work...
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Patient Experience Coordinator
4 weeks ago
Pittsburgh, Pennsylvania, United States UPMC Full timePatient Experience CoordinatorWe are seeking a compassionate and detail-oriented Patient Experience Coordinator to join our team at UPMC Magee-Womens Hospital. As a Patient Experience Coordinator, you will be responsible for providing exceptional service and support to patients, families, and visitors during their stay with us.Key Responsibilities:Provide...
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Intake Coordinator
4 weeks ago
Pittsburgh, Pennsylvania, United States Community Living & Support Services Full timeJob SummaryWe are seeking a highly skilled and motivated Intake Coordinator to join our team at Community Living & Support Services. The successful candidate will be responsible for welcoming, registering, and admitting participants into our services, while ensuring a smooth and efficient intake process.Key ResponsibilitiesSearch for and recommend new...
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Patient Services Coordinator
4 weeks ago
Pittsburgh, Pennsylvania, United States University of Pittsburgh Full timeDepartment Overview:The University of Pittsburgh's Vaccination and Health Connection Hub is a leading provider of healthcare services, offering access to vaccines and wellness programs for the Pitt community.We are seeking a highly motivated and patient-centered individual to join our team as a Patient Services Coordinator.The ideal candidate will possess...
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Patient Experience Coordinator
3 weeks ago
Pittsburgh, Pennsylvania, United States University of Pittsburgh Medical Center Full timeJob SummaryWe are seeking a skilled and compassionate Patient Experience Coordinator to join our team at the University of Pittsburgh Medical Center. As a key member of our healthcare team, you will play a vital role in ensuring that our patients receive exceptional care and support.Key ResponsibilitiesDestination Coordination: Greet hospital guests warmly...
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Patient Care Coordinator
3 weeks ago
Pittsburgh, Pennsylvania, United States Highmark Full timeKey Responsibilities:As a Patient Care Navigator II at Highmark, you will serve as a communication facilitator for patients, referring physicians, and caregivers. Your role will involve identifying new and recurring patients, providing welcoming and comfort calls, and assisting the Nurse Navigator with patient flow. You will work closely with the Nurse...
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Patient Care Coordinator
4 weeks ago
Pittsburgh, Pennsylvania, United States University of Pittsburgh Medical Center Full timeJob SummaryWe are seeking a highly skilled Intake Coordinator to join our team at the UPMC Center for Liver Care. The successful candidate will be responsible for managing initial intakes of referred patients and coordinating care for patients with liver disease in collaboration with the medical team.Key ResponsibilitiesManage referral sources and ensure...
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Patient Access Coordinator
4 weeks ago
Pittsburgh, Pennsylvania, United States University of Pittsburgh Medical Center Full timeKey Responsibilities: Provide exceptional customer service to patients and families Ensure accurate and efficient patient registration and access to medical services Collaborate with healthcare teams to coordinate patient care Maintain accurate and confidential patient recordsAbout the Role:As a Patient Access Representative at the University of Pittsburgh...
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Patient Experience Coordinator
4 weeks ago
Pittsburgh, Pennsylvania, United States University of Pittsburgh Medical Center Full timeJob Title: Patient Experience Coordinator - NICUWe are seeking a compassionate and detail-oriented Patient Experience Coordinator to join our team in the Neonatal Intensive Care Unit (NICU) at UPMC Children's Hospital. As a Patient Experience Coordinator, you will play a vital role in ensuring that our patients and families receive exceptional care and...
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Patient Experience Coordinator
4 weeks ago
Pittsburgh, Pennsylvania, United States UPMC Full timeJob SummaryWe are seeking a Patient Experience Coordinator to join our team at UPMC Children's Hospital. As a Patient Experience Coordinator, you will play a critical role in ensuring that our patients and families receive exceptional care and support during their stay with us.Key ResponsibilitiesProvide compassionate and personalized support to patients and...
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Patient Care Coordinator
4 weeks ago
Pittsburgh, Pennsylvania, United States Medix Full timeJob Title: Insurance Verification Specialist/Patient Care CoordinatorWe are seeking a dedicated and detail-oriented Insurance Verification Specialist/Patient Care Coordinator to join our team at Medix. This role is responsible for ensuring seamless patient care and efficient insurance verification processes.Key Responsibilities:Pharmacy Claims Processing:...
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Patient Services Coordinator Role
4 weeks ago
Pittsburgh, Pennsylvania, United States University of Pittsburgh Full timeJob Summary:The University of Pittsburgh is seeking a skilled and compassionate Patient Services Coordinator to support the Pitt Vaccination and Health Connection Hub.This role involves providing exceptional patient-centered care, ensuring seamless interactions between patients and healthcare professionals.Key responsibilities include:Coordinating patient...
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Patient Experience Coordinator
4 weeks ago
Pittsburgh, Pennsylvania, United States University of Pittsburgh Medical Center Full timePatient & Family ConciergeAre you passionate about delivering exceptional patient and family experiences? Do you have a strong desire to make a positive impact on the lives of others? We are seeking a compassionate and dedicated Patient & Family Concierge to join our team at UPMC Magee-Womens Hospital.About the RoleThe Patient & Family Concierge is...
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Patient Care Coordinator
4 weeks ago
Pittsburgh, Pennsylvania, United States North Pittsburgh Oral Surgery Full timeJob SummaryNorth Pittsburgh Oral Surgery is seeking a highly skilled and organized Patient Care Coordinator to join our team. As a Patient Care Coordinator, you will be responsible for delivering exceptional customer service, managing administrative tasks, and effectively communicating with patients, doctors, and staff.The ideal candidate will have excellent...
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Support Coordinator
4 weeks ago
Pittsburgh, Pennsylvania, United States Familylinks Full timeAbout the RoleFamilylinks is seeking a dedicated and passionate Support Coordinator to join our team. As a Support Coordinator, you will play a crucial role in locating, coordinating, and monitoring support services for individuals with intellectual disabilities and/or Autism.Key ResponsibilitiesComplete timely and thorough documentation after each...
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Patient Access Coordinator
3 weeks ago
Pittsburgh, Pennsylvania, United States AHN Neighborhood Hospital Full timeThe Patient Access Specialist plays a vital role in ensuring seamless patient care at AHN Neighborhood Hospital. This position serves as a liaison between patients, payers, and healthcare team members, facilitating patient tracking and billing by obtaining and verifying accurate demographic information.Key ResponsibilitiesMaintain compliance with EMTALA,...
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RN/LPN Patient Care Advocate
4 weeks ago
Pittsburgh, Pennsylvania, United States HealthCare Support Full timeJob Title: RN/LPN Patient Care AdvocateHealthCare Support is seeking a skilled RN/LPN Patient Care Advocate to join our team. As a Hybrid RN/LPN Patient Care Advocate, you will play a crucial role in ensuring care gaps are closed, barriers to care are removed, and member and provider experiences are improved.Responsibilities:Conduct telephonic outreach to...
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Patient Care Coordinator
4 weeks ago
Pittsburgh, Pennsylvania, United States Highmark Health Full timeJob Summary:This role provides direct care to patients and assists with non-direct patient care unit coordination. The incumbent is expected to perform basic nursing procedures related to care and comfort of patients in stable condition, and have knowledge of patient population needs in the assigned work area. They will assist the RN in the care of acutely...
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Patient Access Coordinator
4 weeks ago
Pittsburgh, Pennsylvania, United States Highmark Health Full timeJob SummaryWe are seeking a highly skilled Patient Access Coordinator to join our team at Highmark Health. As a key member of our Patient Access team, you will play a critical role in ensuring seamless patient experiences and efficient access to our services.Key ResponsibilitiesScheduling and Preregistration: Conduct scheduling and preregistration functions,...
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Receptionist - Patient Care Coordinator
4 weeks ago
Pittsburgh, Pennsylvania, United States Pinnacle Treatment Centers PA - II LLC Full timeJob SummaryPinnacle Treatment Centers PA - II LLC is seeking a highly skilled Receptionist to join our team. As a Receptionist, you will play a vital role in providing exceptional patient care and support to our residents.The ideal candidate will have a minimum of 1-3 years of experience in an office setting, preferably in the medical field. They will...