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Account Manager

2 months ago

Pittsburgh, Pennsylvania, United States Innovation Works, Inc. Full time
Job Description

About Us:

Innovation Works, Inc. is a pioneering organization that has been at the forefront of robotics innovation for over two decades. Our team of accomplished researchers, engineers, and business development professionals has made a significant impact globally, tackling complex problems in industries such as transportation, construction, and municipal maintenance.

We are committed to providing cutting-edge solutions that solve real-world problems, improve productivity, and challenge conventional thinking. We are seeking a highly skilled and motivated individual to join our team as an Account Executive.

Job Summary:

The Account Executive will be responsible for converting qualified leads into customers, managing strategic accounts, and developing relationships with channel partners. This role plays a critical part in driving revenue and ensuring customer satisfaction.

Key Responsibilities:

  1. Lead Conversion: Take ownership of sales-ready leads provided by SDRs, engaging with prospects through calls, demos, and meetings to understand their needs and effectively present our subscription hardware solutions.
  2. Sales Closure: Manage the entire sales process from initial contact to deal closure, utilizing consultative selling techniques to address client needs, overcome objections, and secure contracts.
  3. Strategic Account Management: Build and maintain strong relationships with key strategic accounts, ensuring high levels of satisfaction and identifying opportunities for upselling and cross-selling.
  4. Channel Partner Management: Develop and manage relationships with channel partners to expand market reach, identifying potential partners, negotiating agreements, and ensuring effective collaboration to drive sales.
  5. Client Engagement: Provide exceptional service to new and existing clients, addressing their needs and tailoring solutions to meet specific requirements.
  6. Collaboration: Work closely with SDRs to understand lead context and history, providing feedback on lead quality and collaborating to improve lead generation and qualification processes.
  7. Product Knowledge: Maintain a comprehensive understanding of our subscription hardware products and the competitive landscape, using this knowledge to position our solutions effectively.
  8. Reporting: Track and report on sales activities, pipeline status, and conversion metrics, providing regular updates to the Sales Director on progress, challenges, and opportunities.
  9. Market Insight: Stay informed about industry trends and customer needs, using this knowledge to identify potential opportunities and contribute to sales strategy development.

Requirements:

  • Experience: 2-4 years of experience in sales, with a proven track record in closing deals for subscription-based products or services. Experience in hardware sales is a plus.
  • Sales Skills: Demonstrated ability to close sales, manage sales cycles, and achieve quotas, with proficiency in consultative selling and objection handling.
  • Account Management: Experience in managing strategic accounts and maintaining high client satisfaction.
  • Channel Management: Experience in developing and managing relationships with channel partners is desirable.
  • Communication: Excellent verbal and written communication skills, with the ability to present complex information clearly and persuasively.
  • Collaboration: Strong ability to work effectively with SDRs and other team members in a collaborative environment.
  • Organizational Skills: Highly organized with strong time management and multitasking capabilities.
  • Education: Bachelor's degree in Business, Marketing, or a related field.

Benefits:

  • 401(k)
  • Dental Insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Experience Level: 2-4 years

Work Setting: Hybrid: Remote and In-Office

Work Location: Homestead, PA

Please send your resume to: hr@edgeaisolutions.com