Support Billing Specialist
3 weeks ago
We are seeking a highly skilled Support Billing Specialist to join our team at ePlus Technology, inc. This role will be responsible for managing Support Billing discrepancy requests, demonstrating effective decision-making skills, and completing timely and accurate invoicing and invoicing-related tasks.
Key Responsibilities- Manage Support Billing discrepancy requests in a timely and accurate manner
- Demonstrate effective decision-making skills, applying critical thinking to understand short-term and long-term impact
- Complete timely and accurate invoicing and invoicing-related tasks for multiple company divisions
- Process and perform data entry of invoicing-related tasks, meeting daily/weekly/monthly deadlines
- Cross-train within the Billing department to act as back-up support for team members
- Maintain accurate and updated procedures and support process improvement
- Maintain excellent service to external and internal customers and effectively collaborate with business partners
- 3+ years of experience in Billing
- 3-5 years of experience in a billing or accounting operations/support environment
- Associates degree preferred
- Experience with complex billing applications
- Successful completion of a Principles of Accounting course a plus
- Demonstrated ability to manage multiple tasks and deadlines
- Proficient in MS Excel, Word, and Outlook
- Excellent interpersonal, verbal and written communication skills
- Highly organized with the capability to follow standardized procedures along multiple phase processes
- Detail-oriented, analytical, high initiative to function independently with little supervision yet work effectively on a team and with other business partners
The base salary range for this position at commencement of employment is expected to be between $21.63 and $26.44 hourly; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.
The total compensation package for this position may also include other elements, including commissions and discretionary bonuses, in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and personal leave), dependent on the position offered.
ePlus is an equal opportunity employer and does not discriminate or allow discrimination based on race, color, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, veteran status, or any other classification protected by federal, state, or local law.
ePlus is dedicated to fostering, cultivating, and preserving a culture that represents diversity, enables inclusion, and makes our employees feel comfortable bringing their full, unique selves to work.
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