Financial Support Specialist

2 days ago


Green Bay, Wisconsin, United States Nicolet National Bank Full time
Job Overview
The Transaction Operations Coordinator will play a critical role in supporting the bank's operations teams, ensuring smooth execution of wire transfers and other financial transactions. This individual will be responsible for communicating with internal and external stakeholders, resolving issues, and providing exceptional customer service.

Duties and Responsibilities
- Manage wire transfer requests, ensuring timely and accurate processing.
- Coordinate with colleagues and customers to resolve transaction-related issues.
- Develop and maintain expertise in WireXchange and other relevant software systems.
- Analyze and report on transaction data, identifying trends and areas for improvement.
- Collaborate with cross-functional teams to implement process enhancements and optimize operations.
- Maintain confidentiality and handle sensitive information discreetly.

Qualifications
- 2+ years of experience in a similar role or industry.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to multitask and prioritize tasks effectively.

Benefits
- Comprehensive benefits package, including medical, dental, and vision insurance.
- 401(k) retirement plan with company match.
- Paid time off and holidays.
- Professional development opportunities.



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