Multilingual Support Specialist

4 days ago


Green Bay, Wisconsin, United States Disability Solutions Full time
Job Summary

Associated Bank is looking for a skilled Multilingual Support Specialist to join our team. The ideal candidate will have excellent communication skills and be able to handle multiple customer inquiries simultaneously.

Key Responsibilities
  • Provide exceptional customer service via phone, chat, and email.
  • Analyze customer issues and utilize technical knowledge to resolve them.
  • Mentor and train new team members to ensure they have the necessary skills to succeed.
  • Identify opportunities to introduce Associated Bank products and services to customers.
What We Offer
  • A competitive salary of $57,000 per year, with opportunities for career growth and development.
  • Bonus benefits, including wellness programs, parental leave, and an employee stock purchase plan.
  • Paid time off to volunteer in your community.
  • Access to diversity-focused Colleague Resource Groups.
  • Retirement savings options, including 401(k) and Pension plans.
Qualifications
  • Bilingual in Spanish/English.
  • 1-2 years of experience in customer-facing roles, such as customer service, sales, or marketing.
  • High school diploma required.

Estimated Salary: $58,000 - $70,000 per year



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