IT Support Specialist
2 weeks ago
This role entails the management of computer-related activities, services, and operations within a department or across multiple departments.
Key Responsibilities:
The incumbent will:
- Provide a range of technical support services, including the installation and upkeep of local and wide area networks.
- Work under the general oversight of the Commissioner and Deputy Commissioner of Finance, with direct supervision from the Director of Information Technology.
- Perform related duties as necessary. For a comprehensive list of responsibilities, please refer to the official guidelines.
Qualifications:
Applicants must meet the following criteria:
- A Bachelor's Degree or higher in Computer Science, Computer Technology, Data Processing, Management Information Systems, Information Technology, VM Ware, or a related discipline, along with one year of full-time paid experience in the maintenance and installation of computer hardware and software, as well as network configuration; OR
- An Associate's Degree in a relevant field; OR
- A high school diploma or equivalent, accompanied by five years of full-time paid experience in similar roles.
Special Notes:
Certification in VMWare may substitute for one year of experience. A Network Administration Certificate or APLUS Certificate can also replace one year of experience.
Additional Requirements:
For those required to operate vehicles for installation, testing, diagnostics, or repair of computer systems, a valid driver's license is necessary.
Background Check:
Applicants will undergo a thorough criminal history background investigation, which may include fingerprinting and/or a polygraph test to assess suitability for the position.
Compensation:
Salary and benefits include retirement plans, health, dental, and vision coverage, paid time off, union membership, and annual salary increases.
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