Customer Service Liaison

3 weeks ago


Plymouth, Michigan, United States Wesco Full time

Company Overview

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Wesco is a leading provider of customer-centric solutions. We are committed to delivering exceptional service and support to our customers.

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Job Summary

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We are seeking an experienced Customer Service Representative to join our team in Ridge Road. As a Customer Service Representative at Wesco, you will be responsible for providing timely and effective responses to customer inquiries, resolving issues, and analyzing customer needs.

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Key Responsibilities

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• Respond to customer inquiries via phone, email, or in-person to provide resolution or requested information

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• Analyze customer service needs and refer to other departments as necessary

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• Process payments for cash account customers

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Requirements

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• 1-2 years of experience in customer service or a related field

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• Excellent communication and problem-solving skills

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• Ability to work in a fast-paced environment

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Benefits

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We offer competitive compensation packages, including an estimated $40,000 - $50,000 salary per year, depending on experience. We also provide opportunities for growth and development within the company.

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About Wesco

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Wesco is a dynamic and forward-thinking organization dedicated to delivering top-notch customer service. We believe in fostering a positive work environment that encourages collaboration and innovation.



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