Automotive Sales and Service Representative

3 weeks ago


Plymouth, Michigan, United States Victory Honda of Plymouth Full time
Job Overview: Victory Automotive Group Inc. is a family-owned and operated business with over 40 locations across the United States. We are committed to providing excellent opportunities for our employees, customers, and communities.

We are seeking a motivated and ambitious representative to assist in building our business and delivering exceptional customer service. The ideal candidate will have previous experience in a similar position, strong administrative and organizational skills, and excellent communication and interpersonal skills.

The Business Development Representative plays a critical role in managing all incoming sales and service appointment queries, coordinating questions and issues with department personnel, and tracking sold vehicles and hot sheets. This position requires a high level of professionalism, dependability, and working knowledge of the automotive industry.

Salary: Competitive Pay Based on Experience ($50,000 - $70,000 per year)

Key Responsibilities:
  • • Manages all incoming sales and service appointment queries by scheduling appointments, confirming pending appointments, following up with missed appointments, etc.
  • • Coordinates questions and issues with the appropriate department personnel
  • • Tracks sold vehicles and hot sheets
  • • Confirms special order parts
  • • Helps follow up with phone and internet sales leads
  • • Manages all required paperwork and records and prepares documentation (forms, reports, etc.) when needed
  • • Provides administrative assistance as needed
  • • Performs other duties as assigned

Requirements: High school diploma or GED, Previous experience in a similar position (administrative, clerical, call center, customer service, etc.), Highly Professional and dependable, Working knowledge of the automotive industry a plus, Strong organizational and time management skills, Strong computer and internet skills, including Microsoft Office suite, Dealership and Reynolds and Reynolds experience a plus, Outstanding communication skills, Professional appearance and work ethic

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