Insurance Customer Service Associate

6 days ago


Plymouth, Michigan, United States Nick Nestorovski - State Farm Agency Full time

**Job Summary:**

We are seeking a highly skilled and motivated Insurance Customer Service Representative to join our team at the Nick Nestorovski - State Farm Agency. As an essential member of our team, you will be responsible for providing exceptional customer service, ensuring client satisfaction, and promoting loyalty to our insurance products.

**About Us:

Nick Nestorovski - State Farm Agency is a leading insurance provider dedicated to delivering top-notch service to our clients. With a supportive team culture and professional development opportunities, we offer a rewarding career journey for individuals passionate about insurance excellence.

**Responsibilities:

  • Nurture strong relationships with customers through effective communication, aiming to increase retention and product loyalty.
  • Utilize computer systems for daily transactions, take premium payments, review policies, and make necessary updates or changes.
  • Issue insurance documentation (COI, ID cards, etc.)
  • Ensure prompt and consistent communication with clients to address their needs and concerns.

**Requirements:

  • A Property and Casualty License is required; however, we offer licensing assistance.
  • Candidates must have previous office experience.
  • Pay attention to detail when reviewing policies and client data to minimize errors.
  • Efficiently manage multiple client inquiries and tasks while maintaining organization and attention to detail.
  • Communicate effectively with clients and team members through written and verbal means.

**Estimated Salary:** $45,000 - $65,000 per year based on experience.


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