Customer Experience Specialist I

4 days ago


Plymouth, Michigan, United States Community Financial Credit Union Full time
About the Role

We're seeking a highly skilled individual with experience in customer service to join our team as a Customer Experience Specialist I (25 hours). This part-time opportunity offers a starting hourly rate of $18.94, with potential for increased compensation based on relevant work experience and transferrable skills.

Your primary responsibilities will include:

  • Protecting the integrity and confidentiality of our membership by identifying members/account ownership and ensuring proper access is maintained.
  • Originate and expand member relationships by conducting personalized reviews of their financial position and recommending products and services that meet their goals.
  • Demonstrating competency and knowledge of fiduciary deposit products, services, and systems, including checking, savings, CDs, IRAs, and lending products.


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