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Customer Service Representative

2 months ago

Wilmington, North Carolina, United States Ryan California - State Farm Agent Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our agency, you will play a vital role in building and maintaining strong relationships with our customers.

Responsibilities
  • Establish and maintain customer relationships through regular communication and follow-up.
  • Use a customer-centric approach to educate customers about insurance options and develop leads.
  • Market and promote State Farm products and services to meet customer needs.
  • Collaborate with our team to identify opportunities for growth and improvement.
Requirements
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Proven track record of building and maintaining strong customer relationships.
  • Knowledge of insurance products and services.
What We Offer

As a Customer Relations Representative with our agency, you will enjoy a competitive salary, commission-based bonus structure, and a comprehensive benefits package. You will also have the opportunity to grow and develop your skills in a dynamic and supportive environment.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about building strong relationships, we encourage you to apply for this exciting opportunity.